24 / 7 Managed IT Services

Your business deserves IT that just works. That’s why we provide managed
services that are fast, reliable, and fully handled—so you can focus on growth.

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Fixes in Minutes, Not Days

Managed IT done better – faster, friendlier, and fully covered

When tech breaks, everything stops. Downtime, missed calls, and waiting on vendors to call back can cost more than you think. That’s where Netcotech steps in.

24 / 7 Managed IT Services

One Team for All Your Tech

Less noise more control over your IT

Most businesses struggle with clunky support systems, late fixes, or vendors who don’t talk to each other. That’s where our managed IT services come in.

With our team handling your network, updates, and access control—plus vendor calls, patches, and maintenance—you get smooth operations with less stress.

And with a free on-site engineer for the first 6 months and onboarding that’s truly risk-free, there’s nothing to lose.

Call. Click. Problem Solved.

How we manage IT so you don’t have to

From the second your business calls, help is already on the way—typically under 30 seconds. Tickets and emails are answered in minutes.

Our team handles every support call, patch, and third-party issue on your behalf. It’s this consistent support that’s helped retain over 90% of our clients.

With our 24/7 monitoring and proactive maintenance, your systems stay in check before problems start.

24 / 7 Managed IT Services
What we provide

Managed IT, with no shortcuts or surprises

Having an IT support shouldn’t feel like a gamble. Get clear pricing, real-time answers, and a team that shows up when it matters

Co-Managed IT Services

You don’t have to replace your IT team—just strengthen it. We work alongside your staff to fill in the gaps and get ahead of problems faster.

Proactive Maintenance

Why wait for something to break? We keep your systems updated, tuned, and trouble-free so you can focus on running your business.

Status Monitoring

Know what’s happening in your network before users do. We watch your systems 24/7 and step in fast when something’s off.

Managed Firewall and Access Control

We lock the front door and track who comes and goes. With our firewall and access controls, only the right people get in—and threats stay out.

Talk to an IT expert today

Got 8 to 40 employees? With calls answered in 30 seconds and fixes delivered in 10 minutes, it’s support that respects your time.

Peace of mind

Your IT is protected

With our deep compliance
and security expertise,

sophisticated threat management capabilities, and dedicated global support paired with fully integrated technologies and flexible managed services, you can minimize risk to your assets and lower operational costs associated with managing, monitoring and securing your infrastructure. Netcotech manages and monitors your on-premises network devices to provide routine maintenance, security patches and resolve network issues.

Client References

Michele Bruce

Office Manager / American Marine Insurance

"I've been a customer of Netcotech since 2011. Since then, we've achieved substantial growth of our company across North America by working with Netcotech."

Discover Our Locations

Edmonton Managed IT
+1 (780) 851-6000

Calgary Managed IT
+1 (587) 838-6000

Toronto Managed IT
+1 (647) 276-6000

Newport Beach Managed IT
+1 (949) 942-1911

FAQs

Frequently asked questions

1. What are the benefits of Netcotech’s 24/7 managed IT services in Edmonton?
With our 24/7 managed IT services in Edmonton, your business gets constant monitoring and around-the-clock protection. Issues are detected and resolved fast—even outside working hours—so your systems stay available, secure, and productive.

You won’t have to worry about downtime or unexpected problems popping up overnight. It’s reliable IT support that works while you sleep.

2. What is included in your managed IT support services?
Our managed IT support services typically include help desk access, patch management, vendor coordination, system monitoring, and proactive maintenance. You also get security tools and access control solutions.

With our service, you can expect fast responses, first-call resolution, and real-time status tracking that makes your day-to-day simpler.

3. What makes our 24/7 managed IT services in Edmonton better than others?
Not every service is built the same. What sets our 24/7 managed IT services in Edmonton apart is how quickly we respond, how much we include in the base cost, and how transparent we are.

We pick up in under 30 seconds, offer a price match guarantee, and include on-site engineering support at no cost for the first 6 months.

4. How do managed IT service providers handle vendor communication?
Most managed IT service providers promise vendor support, but few take full ownership.

We handle 100% of your third-party support calls, licensing issues, and tech coordination so you don’t waste time stuck between companies. It’s one less thing on your plate—and one more reason clients stay with us.

5. Can I get managed IT services near me without long-term contracts?
Yes, you can. When you’re looking for managed IT services near you, it’s important to find a provider that offers flexibility.

We offer a 90-day, no-risk onboarding period with no penalties for walking away. That gives you time to test the service without pressure.

6. Are managed IT support services scalable for small businesses?
Absolutely. Managed IT support services are ideal for growing businesses. You don’t need to hire a full-time team to get full-time support.

As your business changes, your support scales with you—without the burden of managing multiple vendors or tools on your own.

Is your IT holding you back?

Learn more about our IT consulting services. We’re here to help.